Privacy notice

Privacy issues are very important to us and we will only use information we collect about you in accordance with the Privacy Act 1988 (Aus) and General Data Protection Regulations 2018 (EU).

You must not use this website or our services if you do not accept this Privacy Policy.

USE OF PERSONAL DATA

The information we collect about you when you place an order or register on our site will include your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. We use this information in order to process orders and run your account and to notify you of the status of your order.

We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or account.

We use this data to send updates regarding the status and delivery of your orders and to understand the buying behaviour of our registered users

PROTECTION OF PERSONAL DATA

For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any changes to the details we hold for you.

We will only keep the data you give us as long as it is required to complete the activity for which it was given or for legitimate business reasons.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

We do not sell, trade or rent your personal information (data) to others. In order to improve our website and the services offered we may provide non-identifying statistics or analytical records of sales and traffic to legitimate third parties and individuals with whom we have a formal business relationship in, to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you or when processing credit card payments. Please be rest assured that these reputable companies or individuals are not permitted to use this information for any other purposes and they are also required to process any such data in accordance with the Privacy Act 1988 and General Data Protection Regulations 2018.

ACCESS TO INFORMATION

You may obtain details of the personal information we hold on you by contacting us.

OPT OUT

You can opt out of e-mail updates by contacting us, requesting that you be removed from our updates list. You can also opt out of e-mail updates by clicking the relevant link listed at the bottom of each email campaign that we send.

COOKIE POLICY

Cookies are small text files that are stored on your computer when you visit web pages.

At Connexion Concepts we use cookies to improve your site experience and they help us identify any issues and areas for improvements. Cookies allow us to remember the products you have compared or added to your basket and to remember you when you return to our site in order to enhance your shopping experience with us.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the key to remembering you as a browser on our website.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.